General Terms and Conditions of Sale

section-03768b4

PREAMBLE
ARTICLE 1 - OBJECT
ARTICLE 2 - PURCHASES
ARTICLE 3 - DELIVERY
ARTICLE 4 - PAYMENT
ARTICLE 5 - PRICES
ARTICLE 6 - GUARANTEES
ARTICLE 7 - SIGNATURE AND PROOF OF ACCEPTANCE
ARTICLE 8 - LIABILITY
ARTICLE 9 - PROCESSING OF PERSONAL DATA
ARTICLE 10 - NEWSLETTER
ARTICLE 11 - INTELLECTUAL PROPERTY
ARTICLE 12 - FULL AGREEMENT
ARTICLE 13 - DURATION
ARTICLE 14 - PROOF
ARTICLE 15 - CONSERVATION AND ARCHIVING OF TRANSACTIONS
ARTICLE 16 - APPLICABLE LAW AND JURISDICTION

PREAMBLE

These terms and conditions are agreed between: PURIFICADORA DE ÓLEOS VITÓRIA LAVOS, LDA. (PURIFICADORA), with Tax Identification Number (NIF) 501379290, with registered office at Rua da Esperança, 3, Franco, 3090-459 Figueira da Foz, Portugal, and any person wishing to make a purchase via the website www.purificadora.pt, such person being hereinafter referred to as the 'USER'.

Orders will be shipped to mainland Portugal and islands.

These terms and conditions apply only to natural persons who are not traders.

The parties agree that their relations shall be governed exclusively by the general conditions described herein.

ARTICLE 1 - OBJECT

The purpose of these terms and conditions is to define the general conditions of sale, established between PURIFICADORA and the USER, from the act of ordering to the various services provided by PURIFICADORA, such as the payment methods and the delivery of goods, exchange or returns of products acquired that are made available to the USER.

These terms and conditions regulate all the necessary steps to place an order and guarantee the follow-up of this transaction between the contracting parties.

ARTICLE 2 - PURCHASES

The USER may make his purchase online at www.purificadora.pt.

To do so, it is necessary to provide your personal details, such as name, address, email address, among others, which will be requested in the order form, and you must fill in all the mandatory fields.

If you are a new USER, you must register (see Article 7 below). By making the purchase, which occurs at the moment of payment, the USER unequivocally expresses his/her full acceptance of these GENERAL TERMS AND CONDITIONS OF SALE, in relation to the prices, references, weights and description of the products that he/she has chosen to acquire and that appear on his/her order form.

It is agreed between the parties that any dispute on these points will be solved on the basis of direct exchange of information and with all the guarantees mentioned in this document. Should any ordered product be unavailable for delivery, PURIFICADORA undertakes to inform the USER immediately by email or telephone and to refund any amounts paid within 30 (thirty) days from the date of knowledge of the unavailability.

ARTICLE 3 - DELIVERY

All orders received by 4.30pm will be shipped on the same day, and the Client will receive the order on the next working day. Any order received in the system after 4.30pm will be processed and shipped on the next working day.

Delivery of the purchased products may be made to the address provided by the USER, simply by indicating the address in the corresponding fields of the online order form.

Delivery will be made by the carrier. If you are not present at the indicated address, a notice will be left informing you of the delivery attempt. The courier will contact you to arrange a new delivery.

IMPORTANT: Under no circumstances will delivery be made to a PO Box.

The USER has a period of 14 (fourteen) days from the date of receipt of the order to return the ordered items if they do not fully meet his/her expectations. If there is any non-conformity, the USER may return the items and opt for their replacement or termination of the contract, under the terms of the applicable law. To track the status of your order, the USER can call +351 253 216 993, Monday to Friday from 10am to 6pm or via email info@purificadora.pt.

ARTICLE 4 - PAYMENT

Payment may be made through the various means available on the website www.purificadora.pt.

ARTICLE 5 - PRICES

Prices are to be understood in euros, with taxes and fees included. The prices shown take into account the VAT applicable on the day of the order. Any change in the type of VAT applicable will be reflected in product prices. After such date, prices may be modified at any time.

Prices and specifications are subject to change without notice. During the processing of your order, any price errors that may be appearing on the website due to technical anomalies will be detected. In this situation, the client will be contacted. If the price of the product shown on the website is actually lower, the difference is refunded. If the price is higher, the client will be contacted and may accept or cancel the order.

ARTICLE 6 - GUARANTEES

All items can be exchanged or refunded unless otherwise stated. The exchange or refund request must be made within 15 (fifteen) days after the date of receipt.

In the event of an exchange, if the new order has a higher cost, the USER must pay the difference by adding the remaining payment to the exchange request or by doing so when picking up the new order.

Should a refund request be made for an item purchased at a reduced price due to a special offer, PURIFICADORA will refund the amount effectively paid by the User and not the full price.

In any case, all exchange or refund requests must be made by post to PURIFICADORA with registered office at Rua de Santa Margarida, 2, S. Victor - 4710-306 Braga, Portugal or via email to info@purificadora.pt. For more information, please call +351 253 216 993.

All items benefit from a contractual guarantee, without prejudice to the legal guarantee.

The legal guarantee also applies to non-conformities arising from the packaging.
In the event of receiving a defective product or an open or damaged package, the USER must communicate the fact, reporting the number of his order and the description of the defect via:

- Email to: info@purificadora.pt.

- Mail to: Rua da Esperança, 3, Franco, 3090-459 Figueira da Foz, Portugal

ARTICLE 7 - SIGNATURE AND PROOF OF ACCEPTANCE

The unregistered USER will have to complete a registration process in order to make purchases on the website.

The data 'Username', 'Email' and 'Password' are required at the time of registration and are strictly personal and non-transferable.

The loss or forgetfulness of any of them must be reported to USER support by emailing info@purificadora.pt. The online disclosure of the bank card number and the final validation of the order, in accordance with the legal provisions, constitute proof and allow the amounts on the order form to be collected. Validation is deemed to be the signature and acceptance of all operations carried out on the site.

ARTICLE 8 - LIABILITY

PURIFICADORA is only responsible for the means regarding the stages of access to the website, ordering process, delivery of products and subsequent services, excluding any liability for possible inconveniences or damages inherent to the misuse of the Internet, in particular service disruptions, external intrusions of hackers or malicious computer viruses.

The items offered for sale are presented and described with the utmost accuracy. If, despite our precautions, any errors occur on the website, PURIFICADORA cannot be held responsible. Except in the event of a guarantee, any operation carried out between PURIFICADORA and its USERS, if not contested within a period of 6 months from its execution, may not give rise to any claim.

ARTICLE 9 - PROCESSING OF PERSONAL DATA

The computer processing of the data collected is done in compliance with the legislation on data protection and such data are intended only for sending orders, administrative support, statistics and sending newsletters, catalogues or coupons/vouchers by PURIFICADORA. The data collected will not be disclosed to third parties for direct marketing purposes.

The USER authorises PURIFICADORA to automatically process the personal data that he/she provides, and may access and modify his/her data at any time by going to his/her reserved area on the website. On the Internet, despite all precautions taken by us with regard to protecting the data of our USERS, PURIFICADORA cannot be held responsible for its improper use by unauthorised third parties.

ARTICLE 10 - PURIFICADORA NEWSLETTER

The PURIFICADORA Newsletter is for e-mailings, promotional offers, and institutional newsletters, where information about the company or the USER is sent directly to the USER's e-mail inbox.

The USER has the possibility to subscribe to the Newsletter, becoming automatically registered. When you place your first order, you will be asked for personal details that are essential for the sale and shipping of goods and which will complete your registration as a USER.

The PURIFICADORA Newsletter is exclusive to the PURIFICADORA website.

ARTICLE 11- INTELLECTUAL PROPERTY

All elements of the website www.purificadora.pt, whether visual or audio, including the underlying technology, are protected by copyright, trademark or patent rights and are the exclusive property of PURIFICADORA.

A User who has a personal website on the Internet and who wishes to place, for personal use, on his website a simple direct link to www.purificadora.pt, must request authorisation from PURIFICADORA. This will not constitute an implicit affiliation or partnership agreement.

On the other hand, any hypertext link directed to the website www.purificadora.pt and using the framing or in-line linking technique is formally prohibited.

In all cases, any link, even tacitly authorised, must be removed upon a simple request from PURIFICADORA.

ARTICLE 12 - FULL AGREEMENT

These General Terms and Conditions of Sale constitute the entire agreement between the parties concerned.

Should any of the clauses in these terms and conditions become null and void as a result of a legislative or regulatory amendment, or by judgement, it shall in no case affect their validity and compliance.

ARTICLE 13 - DURATION

These terms and conditions apply throughout the duration of the services offered by PURIFICADORA.

All items exclusive to the website are valid while stocks last. Furthermore, none of these items should be reproduced without prior authorisation from PURIFICADORA.

ARTICLE 14 - PROOF

The digital records, stored in the PURIFICADORA computer systems under secure conditions, are considered as proof of the communications, orders and payments produced between the parties.

ARTICLE 15 - CONSERVATION AND ARCHIVING OF TRANSACTIONS

Orders and invoices will be archived on a reliable and durable medium in order to correspond to a true and durable copy.

ARTICLE 16 - APPLICABLE LAW AND JURISDICTION

Portuguese law shall apply to the terms and conditions of sale set out herein.

Should no resolution be reached by agreement between the parties, any dispute arising from these online General Terms and Conditions of Sale shall be submitted to the competent Portuguese court.